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Best Agency Management Software

February 21, 2024 18 Min Read

Running an agency is a never-ending race — every minute counts, every detail matters. As your client list grows, so does the need for that secret ingredient: organization. This is where the best agency management software can help.

We did the heavy lifting for you and picked out the top tools that support the agency hustle — from seamless project tracking to centralized communication.

Here’s what you need to know to get started. 👇

What Is Agency Management Software?

Agency management software is a comprehensive set of tools and solutions designed to help agencies run day-to-day operations.

These platforms usually offer features that simplify project management, team collaboration, task scheduling, and client communication. 

By consolidating these functions, you can automate workflows, reduce manual errors, and free up time to focus on delivering exceptional results to clients.

🥇 12 Best Software to Manage Your Agency

Here are the 12 best agency management software tools that we think best address the challenges agencies face on a daily basis.

Taskade

If you’re looking for a collaboration platform that simplifies project management, team collaboration, and client communication, then Taskade is your best bet.

Quick chats, smooth teamwork, all in real time. With its smart AI, minimalist design, and versatile views, Taskade fits your flow without getting in the way.

But what truly sets Taskade apart is the implementation of powerful AI features.

Taskade AI lives where you work. It has your back when you’re writing marketing copy in projects, chatting with your team, building custom AI agents to automate tasks, or setting up automations to put your workflow on autopilot.

New to AI agents? Then watch this short video to learn how you can create a virtual team of AI workers designed for content creation.

If you’re tired of juggling multiple tools for different tasks, Taskade will help you consolidate everything into a single powerful workspace. 


Taskade’s AI features are game-changers for your agency:

  • ✏️ AI Assistant: Use AI to generate and improve content. Write and edit faster using convenient /AI commands in the project editor.
  • 🤖 Customizable AI Agents: Create AI agents that work for you. Train your agents using documents and web resources for tailored support.
  • 🔄 Workflow Automation: Connect your Taskade popular apps including Gmail, WordPress, and SurveyMonkey, and automate routine work.
  • 💬 AI Prompt Templates: Interact with AI like a pro thanks to hundreds of built-in AI prompt templates, available anywhere in Taskade.

Of course, Taskade also comes with best-in-class project management features:

  • Real-time collaboration: Perfect for team collaboration and client chats.
  • Template library: 1000+ pre-built templates for quick project setup.
  • Dynamic project views: Switch between lists, mind maps, and more.
  • Cross-platform support: Work and chat on any device.
  • Calendar and scheduling: Track deadlines, meetings, and milestones.
  • Document management: Easy file upload, organization, and sharing.

Check out Taskade’s complete list of features to get the full rundown.

Monday.com

Monda.com user interface.

Monday.com is a project management tool designed to track progress and manage tasks efficiently. Its interface is user-friendly, and it provides customizable workflows to fit various agency needs. Teams can collaborate in real-time, keeping all project details in one central place.

Best Features of Monday.com

  • Highly customizable dashboards and workflows.
  • Automation of repetitive tasks.
  • Wide range of integrations with external tools and apps.

Limitations

  • Extensive customization options may be overwhelming for new users.
  • Pricing may escalate quickly as teams grow.
  • Some users may find the mobile app less intuitive than the web version.

Asana

Asana user interface.

Asana is a project management tool that assists teams in tracking work with ease. It offers features for task assignments and deadlines to help maintain project timelines. The tool is designed to boost collaboration and transparency.

Best Features of Asana

  • User-friendly interface with easy-to-navigate project templates.
  • Visual project planning with timeline views.
  • Extensive integrations to streamline workflows.

Limitations

  • Customization options may not be as extensive as other platforms.
  • Reporting features could be more robust for in-depth analysis.

Basecamp

Basecamp user interface.

Basecamp is a project management tool that helps teams stay on the same page. It combines to-do lists, file storage, and message boards in one place. It’s designed to keep projects organized and team communication clear.

Best Features of Basecamp

  • Straightforward interface with easy-to-use project organization tools.
  • Centralized communication features to reduce reliance on email.
  • Flat pricing structure, making it cost-effective for growing teams.

Limitations

  • Limited customization options compared to competitors.
  • The simplicity of the tool may not cater to the needs of complex projects.

Trello

Trello user interface.

Think of Trello as a digital whiteboard filled with fully customizable sticky notes. Each note is a task you can move around between columns as your projects progress. This visual-first approach makes it incredibly easy to track projects.

Best Features of Trello

  • Intuitive drag-and-drop interface.
  • Customizable boards for various project types.
  • Wide range of power-ups and integrations for added functionality.

Limitations

  • May lack depth for more complex project management needs.
  • Limited reporting capabilities without third-party integrations.
  • Can become cluttered with extensive boards and numerous tasks.

Wrike

Write user interface.

Wrike is a holistic platform that lets agency teams track projects, collaborate on tasks, share files, and set deadlines, track progress, and boost team productivity. It’s a robust tool for managing multiple clients and projects efficiently.

Best Features of Wrike

  • Dynamic request forms for streamlined project initiation.
  • Visual planning tools, including Gantt charts for scheduling.
  • Tailored workflows to match specific project management styles.

Limitations

  • Steep learning curve that comes with the number of features.
  • Can become expensive for larger teams needing advanced features.
  • Some users may find the interface cluttered with more complex projects.

Zoho Projects

Zoho Projects user interface.

Zoho Projects is a part of the extensive Zoho suite, offering comprehensive project management features emphasizing collaboration and productivity. A solid choice for streamlining operations and enhancing team collaboration.

Best Features of Zoho Projects

  • Integration with the Zoho ecosystem and other popular apps.
  • Time tracking and invoice generation for project-based billing.
  • Advanced analytics and reporting features for in-depth project insights.

Limitations

  • The interface may feel cluttered.
  • Steeper learning curve for new users.
  • Some features come with additional subscription costs.

Smartsheet

Smartsheet user interface.

Smartsheet offers a unique blend of spreadsheets, project management, and collaboration features. The app streamlines teamwork with real-time updates and easy sharing, all within the familiar spreadsheet framework.

Best Features of Smartsheet

  • A unique blend of spreadsheets and project management features.
  • Robust workflow automation and data visualization tools.
  • Scalable offering for teams of all sizes.

Limitations

  • The spreadsheet model may not be intuitive for all users.
  • Can become expensive as additional features and users are added.
  • Some users may find the mobile app less powerful than the web version.

Teamwork

Teamwork user interface.

Teamwork is designed with agencies in mind, focusing on features that support client work, project delivery, and team collaboration. The service streamlines the nitty-gritty of agency work, making it a breeze to deliver top-notch work.

Best Features of Teamwork

  • Client portals for transparent communication and project tracking.
  • Customizable project templates and workflow automation.
  • Built-in time tracking and invoicing for seamless project billing.

Limitations

  • Initial setup and customization can be time-consuming.
  • Some advanced features are only available in higher-tier plans.
  • The interface may be overwhelming for new users.

ProofHub

ProofHub user interface.

ProofHub is a versatile project management tool that helps teams organize tasks and communicate seamlessly. It’s packed with features like to-do lists, file sharing, and real-time chat, all in one place. A solid choice for keeping your team aligned and on track.

Best Features of ProofHub

  • Simplified task assignments and project tracking.
  • Built-in note-taking and file-sharing capabilities.
  • Custom roles and permissions for team and client access control.

Limitations

  • Lacks the depth of customization and automation found in other tools.
  • Reporting features could be more comprehensive for project analysis.
  • Some users may find the interface too simplistic for complex projects.

Scoro

Scoro user interface.

Scoro is a business management platform designed for professional services that require tools for project management, billing, and time tracking. The service offers a bird’s-eye view of work, helping agencies stay on top of deadlines.

Best Features of Scoro

  • Comprehensive dashboard for an overview of all projects and tasks.
  • Detailed billing and financial reporting features.
  • Advanced time tracking with calendar integration.

Limitations

  • The extensive range of features may result in a steep learning curve.
  • Pricing is on the higher end, potentially limiting access for smaller teams.
  • Some users may find the customization options limited.
Mavenlink user interface.

Mavenlink offers a comprehensive suite of tools for project management, resource planning, and financial performance tracking, tailored for professional services firms. Simplify your workday by connecting people with projects.

Best Features of Mavenlink

  • Integrated project management and resource planning tools.
  • Advanced financial performance tracking and analysis.
  • Customizable project workspaces and collaboration features.

Limitations

  • Pricing can be prohibitive for smaller teams or agencies.
  • Steeper learning curve due to the complexity of features.
  • Some users may experience challenges with third-party integrations.

👋 Parting Words

Time to wrap this up.

We’ve explored 12 of the best agency management tools, each offering unique features and capabilities. Mix and match, experiment, think about how each may fit into your digital toolbox, and you’re all set for a more organized, efficient workflow.

And if you’re looking for a comprehensive solution that not only streamlines project management but also harnesses the power of AI, give Taskade a try. 👇

Taskade AI banner.