Support QA Scorecard
Customer Support QA Scorecard with Coaching Notes. Score tickets on a weighted rubric, show each agent their own reviews, and get coaching notes and a monthly team trend written for you. Free to clone.
Support QA Scorecard is a Taskade app kit built from one prompt: 2 projects that remember, 1 AI agent that thinks, and 4 automations that run on their own.
Category: Dashboards
This Taskade Genesis app includes 2 projects, 1 AI agent, 4 automations. Preview it live, then clone it into your own workspace.
Its AI agents include QA Coach. Its automations include Weekly QA review targets, QA dispute alert and Review coaching.
by @taskade
What you can do with Support QA Scorecard
- Preview the live Taskade Genesis app in your browser without signing up.
- Clone the entire workspace (projects, agents, automations, and app UI) to your own Taskade account in one click.
- Edit any agent prompt, project field, or automation step after cloning.
- Share the cloned version with your team or publish to a custom domain.
How Support QA Scorecard works
- Weekly QA review targets: when Every Monday at 7 AM, then Email weekly review targets.
- QA dispute alert: when a review is disputed, then Email dispute alert.
- Review coaching: when a review is saved, then Ask QA Coach for feedback and Add coaching feedback.
Built with Taskade Genesis
- Category: Dashboards
- AI agents: QA Coach
- Automations: Weekly QA review targets, QA dispute alert, Review coaching
- Workspace: 2 projects, 1 AI agent, 4 automations