IT Request Helpdesk
IT Request Form and Helpdesk for a Small Office. One request form with urgency and screenshots, a quick fixes page, and a queue sorted by urgency for the one IT person. A helper suggests the known fix for each new request and answers how-to questions from your fixes. Devices with warranty dates, new hire setup checks, a morning queue email and a Monday reminder. Free to clone.
IT Request Helpdesk is a Taskade app kit built from one prompt: 4 projects that remember, 2 AI agents that think, and 3 automations that run on their own.
Category: Forms
This Taskade Genesis app includes 4 projects, 2 AI agents, 3 automations. Preview it live, then clone it into your own workspace.
Its AI agents include IT Desk and Helpdesk Hal. Its automations include Every Monday 8 AM: new hires to set up and warranties ending, Request added: suggest a known fix and Every day 8 AM: open requests by urgency.
by @taskade
What you can do with IT Request Helpdesk
- Preview the live Taskade Genesis app in your browser without signing up.
- Clone the entire workspace (projects, agents, automations, and app UI) to your own Taskade account in one click.
- Edit any agent prompt, project field, or automation step after cloning.
- Share the cloned version with your team or publish to a custom domain.
How IT Request Helpdesk works
- Every Monday 8 AM: new hires to set up and warranties ending: when Every Monday at 8 AM, then IT Desk checks hires and warranties and Email IT.
- Request added: suggest a known fix: when a request is added, then Helpdesk Hal looks for a known fix and Save the suggested fix on the request.
- Every day 8 AM: open requests by urgency: when Every day at 8 AM, then IT Desk sorts the open requests and Email IT.
Built with Taskade Genesis
- Category: Forms
- AI agents: IT Desk, Helpdesk Hal
- Automations: Every Monday 8 AM: new hires to set up and warranties ending, Request added: suggest a known fix, Every day 8 AM: open requests by urgency
- Workspace: 4 projects, 2 AI agents, 3 automations