๐Ÿ—บ๏ธ Remote Customer Mapping

Map out your critical path and map out your customers using this free, online template!

A customer journey map is a visual representation of every experience your customers have with you, from the good ones to the bad ones. It tells the story of a customer's experience and displays if they are following the critical path or not. Customer mapping leads to developing a healthy relationship with customers.

This template contains the following sections:

  1. ๐Ÿ›ฃ Draw a Critical Path

  2. ๐Ÿ—บ Map Out The Critical Path

  3. ๐Ÿ”‘ Identify the Key Screens

  4. ๐Ÿฅ… Don't forget to include the final GOAL

  5. ๐Ÿ† Critical Path - The Endgame

Copy this template into your workspace and get to developing a healthy relationship with each of your customers!